Should be illegal

Online insurance application forms that require you to re-type the exact same information on screen after screen after screen after screen after screen – and which require that information to be entered into so many different boxes that it is completely impractical to copy and paste.

Credit card statements in which the amount due does not equal the total of the listed charges.

Bookkeeping software in which – when recording a check written to, say, a credit card company for a monthly bill that includes multiple charges to various entities (which must each be manually itemized correctly by category) – the software CHANGES the dollar amount you have entered to a DIFFERENT dollar amount that bears no relation to anything, and then adamantly refuses to allow you to change that figure back to the amount you originally entered (and for which you actually wrote the check).


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