Andrew’s “pre-team” gymnastics class meets on Thursdays from 5:00 – 7:00 PM. Back in the summer and fall, when he was just in a regular (not pre-team) class, it only met for an hour a week (Fridays at 5:00 PM), and, for purposes of this blog, we’ll say it cost $2x per month.
I have learned that neither organization nor communication with parents are high on the list of our local (12 miles away) YMCA. For one thing, rather than being able to pay a monthly fee, which would be simple to remember and easy to do, one must pay in advance for each four-week session. Furthermore, for reasons that completely escape me, a given session begins on a Tuesday or Wednesday (it varies) and ends on a Monday, usually not in the same month. I don’t want to say that I’m middle-aged or anything, but there is a phase in a mother’s life when keeping up with such totally illogical details is extraordinarily difficult.
Now, last fall, they told me I could pay either before the session started (i.e., at the Friday class before the first Friday of the new session) OR at the first Friday class of the session. I usually just paid on the first class when I took Andrew in.
For a while, all was peachy. Then, the gymnastics coach (who is also named Andrew, but who is not our son’s actual teacher) informed me that our Andrew has a lot of natural talent and potential, and that he (Coach Andrew ) wanted him (son Andrew) to join a “pre-team” boys class that was being formed. This class would be taught by a new guy, Peter.
It turns out that Peter is a nice fellow from Minnesota, a student at the local college, a Christian, and a helper at Camp Lookout, where Andrew spent a fun-filled week last summer. He’s also pretty good at gymnastics.
Pre-team means that the boys in this class are not currently on a competing gymnastics team, but they appear to be headed in that direction, and Coach Andrew would like them to become skillful enough to join a boys competitive team. The class is two hours on Thursdays and costs $4x per month. So, we sucked it up, paid our money and re-arranged things to get Andrew to the Y on Thursday evenings.
Then there came a Thursday when it snowed. Now, even though the Y is located in Hollister, their written policy states that when the Branson schools are closed due to snow, there will be no gymnastics classes that day. Fine. We stayed home and played in the snow. The next Thursday, being the first Thursday of a session, I forked over my credit card and was told that because the previous Thursday’s class had been canceled, there would be a 25% discount on the next session’s fee. That seemed fair to me. Instead of paying $4x, I paid only $3x, and all was right with the world.
Life went along, as life does. Scott went to China and life got busy. I had noted when the sessions stopped and started, and I had already marked on my calendar that when I took Andrew on Thursday, March 6 (today), I would need to pay another $4x.
However, we had sleet and freezing rain on February 21, again closing the Branson schools, and again canceling gymnastics. On February 28, I took the Young Child to gymnastics and Jessica picked him up. I just told her to get him; not to talk to anyone or anything. After all, there’d be no need to pay till March 6. That evening, (our) Andrew made some comment to me about Peter having said that his class would move to Mondays, but I blew it off, because Who Knew if the eight-year-old gymnast had his facts straight or not? And besides, they wouldn’t change the class without telling the parents, right?
Wrong.
Today, Thursday March 6, I took Andrew to the Y, credit card in hand, ready to smile and pay my $4x. Alas, it was not to be so simple. First, we got 11.5 miles from home and Andrew realized that he had forgotten (duh!) to change into shorts and a T-shirt. He was still wearing jeans and a sweatshirt, and he wailed with tears that he couldn’t possibly do gymnastics in those clothes and would I please go home and get him some clothes. The short answer would be, “No.”
I then walked into the Y and said I needed to pay for my son’s pre-team gymnastics session. There were two ladies behind the counter. We’ll call them Neutral and Disgusted. The conversation went something like this.
D: Which class?
P: Boys pre-team, and by the way, my son mentioned something about that class moving to Mondays.
D: Yes. It’s on Mondays and Thursdays.
P: Oh. Really? For how long?
D: Same times. Monday and Thursday, 5:00 to 7:00 PM.
P: (stunned and realizing this is NOT going to work well for our family) Ummm. . .
N: (stepping in) But if you want, he can just come on Monday or Thursday.
D: But they really want them here both days.
P: Why the change?
D: Well, in order for them to improve, at this level, they need more time in the gym.
P: So. . . ?
N: It’s four hours a week, but it’s canceled today.
P: Huh? Why’s it canceled?
D: Peter couldn’t come in today.
P: (truly getting exasperated) Then WHY didn’t anyone call me?!? We don’t live near here.
N: We called everyone who was registered. You weren’t registered, so you didn’t get called.
D: (smiles smugly)
P: (choosing with great effort not to punch D) What do you mean, “not registered?”
D: You hadn’t paid for the session, so you weren’t registered. We only called people who were registered.
Just then, Coach Andrew walked by, patted Andrew on the back and said, “Sorry you didn’t get a call, buddy. Hey, we’re going to have class twice a week, if your mom will let you come.” Sorry my foot. “Buddy” doesn’t care. He just rides in the back seat of the van. Whether it’s costing his mom another gallon of gas or 40 minutes of drive time or 10 points of blood pressure does not even occur to “Buddy.” Or, evidently, to Coach Andrew.
P: (to Coach Andrew and staying calmer than I felt) So, his class is moving to twice a week?
A: Yep.
P: And how much will it cost? $8x?
A: Oh, no! The price will go up since it’s four hours a week, but it’ll be, oh somewhere around $6x, I think. See, here’s a sheet with all the information.
P: Ohhhh….kaaaaaay. . .
Coach Andrew went on and I turned back to Neutral and Disgusted at the counter. I was also thinking fast. Here are just a few of the thoughts that raced through my cranium in the next four seconds:
* Scott is NOT going to like this.
* Do I really want Andrew to spend 4 hours a week at the gym? It’s actually almost 5.5 hours away from home, including drive time.
* Does Andrew even care enough about gymnastics to invest this kind of time?
* I don’t think Scott is going to like this.
* If Andrew continued to come only once a week and his classmates (four or five kids) came twice a week, they’d leave him in the dust, and then how would he feel – about himself and about gymnastics?
* If it’s $6x for four hours a week, what would be it for only two? Especially if it’s been $4x for two, it’s unlikely to drop to $3x for two. Hmmm. . .
* I do NOT want to try to explain all this to Scott.
* What about that snow day a couple weeks ago? Will they take 25% off for that again? If so, 25% of what?
* And since Peter’s not here tonight and class is canceled, what will that do to the price?
* And why didn’t they call me even if Andrew wasn’t registered? Hey! This is the first week of the session. I was supposed to register him today! He’s not un-registered! And besides that, he hasn’t missed even ONE gymnastics class and I haven’t been late on even ONE payment since we started last July! they could surely have made one phone call, even if it did prove unnecessary.
* This situation is not going to make Scott happy.
P: (to N and D) Just a minute. (I called Scott. Guess what? He was not happy. In fact, he said things like, “It’s gonna cost WHAT?!?!” and “Why didn’t they call you?” and “We’re certainly not going to pay for a class he doesn’t get!” He kept asking me questions I couldn’t answer and I’d have to say, “I don’t know. Let me ask.” And I’d ask N or D and they would answer with a look on their faces – especially D’s – that said, “You are nobody, and who gave you the right to ask all these questions, anyway?” I hate that look.
I finally hung up with Scott, still not knowing what he wanted me to do, and with at least one person now in line behind me. My nature is to be passionately non-confrontational. I do let people walk on me to an extent, but this time, I refused to be intimidated.
P: OK, so it’s $6x per session?
D: Yehhhhhhhss
P: And what about when it was canceled due to ice a couple weeks ago?
D: (almost snapping at me now) You’ll GET 25% off!
P: But the class was also canceled tonight, so that would be another 25% off. . . so I should get 50% off, right?
D: (rolling her eyes and sighing, turned to her computer and said nothing as she tried to bring up our account) Last name?
P: Roberts
D: First name?
P: Andrew
While she was computing, I looked over the red sheet that Coach Andrew had handed me. I saw some small print at the bottom that said, “Schedule subject to change per Coach and/or YMCA events.” Below that was some even smaller print that read, “A $10 Late Fee will be added to participant who sign up the 2nd week, or later, of the session.”
P: (concerned that perhaps with all the class cancellations I had gotten the wrong session start date on my calendar – or rather, that the YMCA had changed something without telling me, which, evidently, is not outside the realm of possibility) I’m not going to have to pay a $10 late fee for registering today, am I?
N: (over D’s shoulder) No. See the session dates are right there. (She pointed to the red sheet I was holding.)
D: (staring fixedly at me) That’ll be $3x.
I handed her my credit card. She ran the charge. I signed it and gave her back the original. Without making eye contact or saying a word, she stuck the receipt in her drawer, looked past me to the lady behind me, smiled widely, and said in a very sweet voice, “Hi. How can I help you?”
We walked out of the Y.
There’s supposedly another gym in the area (maybe the one in Ozark, 25 minutes in the opposite direction?) I have overheard some of the gymnastics moms talking about it and saying that their prices are higher and their facilities aren’t as good. I don’t know.
Tonight I’m not even really sure what my priorities for Andrew’s gymnastics are. He’s clearly very talented, having gone in six months from zero to the level of kids who have been in gymnastics classes for several years. I want him to have fun, gain skills, use his gifts, work with a teacher who cares more about HIM than about forming some team or winning some competition, and preferably in a Christian environment. I don’t want it to cost an arm and a leg. I don’t want it to involve enormous time commitments for our family (not at this age, certainly). I want Andrew to enjoy and eagerly anticipate his gymnastics class(es). I want him to really love his teacher. It’d be nice if all that could happen close to home.
Maybe I’m asking too much, but the Y is close, and I guess – for now - that’s why the Y.